1. Personal Information

All “Personal Information” (“Personal Information” is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. Seirrah OT reserves the right to amend the Privacy Policy from time to time at its sole discretion and will provide notice on the home page of the Site when we make material changes to this Privacy Policy prior to the change becoming effective.

You will be deemed to have been made aware of, and will be subject to, any material changes to the Privacy Policy after such notice has been posted with the following exception: If at the time you provide Personal Information to Seirrah OT you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you. Seirrah OT will not change your preference in this regard without your express consent. However, if Seirrah OT is acquired by or merged with another entity, Seirrah OT may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent, but Seirrah OT will provide notice of such asset sales, acquisitions, or mergers on this site.

2. Collection of Personal Information

As a visitor to the Site, you can engage in many activities without providing any Personal Information.

However, when you enquire for services as a Seirrah OT client, we may collect the following Personal Information from you:

• Contact information such as your name, phone number, address and email address; and
• Demographic information such as your job title, job description and company name and company type.

Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

As is true of most websites, when you use the site, Seirrah OT or third parties authorised by Seirrah OT may also collect certain technical and routing information about your computer to facilitate your use of the site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the site and its services. Seirrah OT also uses such environmental variables to measure traffic patterns on the site. To better understand the needs of our visitors to the Site we may occasionally match such information with your Personal Information.

3. Information Sharing with Service Providers / Agents

We may also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Seirrah OT.

We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.

4. How Your Personal Information Is Used

We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. Seirrah OT collects your information in order to record and support your participation in the activities you select. Seirrah OT or one of our trusted partners may use this information to:

• Respond to service requests, enquiries, questions and concerns.
• Send you requested product or service information.
• Keep you informed about special offers, courses and services of Seirrah OT and selected third parties.
• Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
• Meet our research and product/service development needs and to improve our site, services and offerings; and
• Customize your experience.

We store information that we collect through cookies, log files, transparent images, and/or third party sources to improve the content of the site for you.

We further reserve the right to disclose your Personal Information as required by law (e.g., to comply with a summons, warrant, court order, or legal process served on Seirrah OT) and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of law enforcement, or other issues of public importance.

5. Data Retention

We will retain your information for as long as needed to provide you services. If you wish to erase your data or request that we no longer use your information to provide you services, contact us at enquiries@seirrah-ot.co.uk. We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Protection of Your Personal Information

The Personal Information that you provide in connection with the use of the site is on a secure server that only selected Seirrah OT personnel and contractors have access to.

We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. While we use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can send email to us at enquiries@seirrah-ot.co.uk.

7. Cookie and Tracking Technologies

The site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.

Technologies such as: cookies, beacons, tags and scripts are used by Seirrah OT and our affiliates, analytics services and service to provide site features and functionality. These technologies are used in analysing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

• A cookie is a small, unique text file that a website can send to your computer when you visit a site. We may use session cookies, which terminate when a user closes his or her browser, and/or persistent cookies, which remain on the user’s computer until manually deleted. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want us to deploy cookies to your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use the Site.
• We use Local Storage Objects (LSOs) such as HTML5 and Flash to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your web browsing activity may use LSOs such as HTML 5 or Flash to collect and store information. To manage Flash LSOs please click here.
• We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here.

Please note that we cannot control the actions of others with whom you may choose to share your pages and information. Any information you post to a public bulletin board or chat room is available to all persons accessing that location. To request removal of your personal information from our site contact us at enquiries@seirrah-ot.co.uk. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Alternatively, if you used a third party application to post such information, you can remove it, by either logging into the said application and removing the information or by contacting the appropriate third party application.

8. Links to third party sites

Our site includes links to other websites whose privacy practices may differ from those of Seirrah OT. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

9. Social Media Widgets

Our website includes social media features, such as the Facebook button and widgets, such as the share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, you can contact our us at enquiries@seirrah-ot.co.uk.

Seirrah OT
253 Cowbridge Road West
Cardiff
CF5 5TD

02920 023314